Terms of Service
Last updated: 4 August 2026
1. The service
Optix ("the Service"), operated by Nadia Mohamed ("we", "us"), produces publish-ready articles through an automated research and writing pipeline in which every statistic is checked against its cited source before delivery. The Service is provided at optix.nadiamohamed.me.
2. Accounts
You need an account to use the Service. You are responsible for keeping your credentials confidential and for all activity under your account. Accounts are intended for businesses and professionals.
3. Plans, trials, and article counts
Paid plans include a fixed number of articles per monthly billing period, as described at the time of purchase. An article counts against your plan when it is completed and presented to you in the app (the "Your article is ready" card); re-downloading or re-delivering the same article is free. Unused articles do not carry over between periods. New accounts may receive one free trial article; the trial is one-time and does not renew.
4. Billing
Subscriptions are billed monthly in advance through our payment provider, Stripe. You can update payment details, view invoices, or cancel from the billing portal in the app; cancellation stops future renewals and your plan remains active until the end of the paid period. Prices may change with notice effective from your next billing period.
5. Refunds
Because articles incur real production costs when created, fees for billing periods in which articles were produced are non-refundable except where required by law. If something went wrong with an article, contact us — we would rather fix it than argue about it.
6. Your content and ownership
You retain all rights to the articles produced for you, including after your subscription ends. You are responsible for the topics you request and for reviewing articles before publishing them; the Service prepares drafts, and editorial responsibility for what you publish remains yours.
7. Acceptable use
You may not use the Service to produce unlawful, defamatory, or deliberately misleading content, to infringe third-party rights, or to probe, overload, or disrupt the Service. We may suspend accounts that abuse the free trial or the Service.
8. Service quality and availability
We aim for high availability and quality but provide the Service "as is" without warranties of uninterrupted operation. Article generation depends on third-party data and model providers; occasional delays or re-runs can occur.
9. Liability
To the maximum extent permitted by law, our aggregate liability arising from the Service is limited to the fees you paid in the three months preceding the claim. Nothing in these terms limits liability that cannot lawfully be limited.
10. Changes and termination
We may update these terms; material changes will be notified in the app or by email and apply from your next billing period. You can stop using the Service and cancel at any time. We may terminate accounts for breach of these terms.
11. Governing law and contact
These terms are governed by the laws of the country in which the operator is established, without prejudice to any mandatory consumer protections that apply in your country of residence. Questions: use the in-app help widget or email hello@nadiamohamed.me.